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Avaya Announces Agreements to Purchase Nortel's Enterprise Solutions Business |
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Thursday, 23 July 2009 09:34 |
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BASKING RIDGE, N.J. – Avaya today announced that it has signed agreements to purchase Nortel's enterprise solutions business for US$475 million. Avaya believes the agreements are a significant step in strengthening its leadership in business communications and positioning the company to effectively deliver industry leading enterprise communications solutions to customers around the globe. |
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Avaya Spotlights New Healthcare Communications Innovations at HIMSS Industry Event |
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Thursday, 09 April 2009 08:38 |
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Leader in Unified Communications and Customer Service Technologies Demonstrates New Tools to Improve Healthcare Staff Productivity and Quality of Patient Care For Immediate Release: 06-Apr-2009HIMSS, Chicago, Illinois – Avaya, Inc., a leader in business communications applications, systems and services, is unveiling new communications solutions and innovations for the healthcare industry at the Healthcare Information and Management Systems Society (HIMSS) 2009 Conference and Exhibition, occurring April 4 – 8 in Chicago, IL. The new healthcare technologies, demonstrated at Avaya's booth (#332), will show how advanced communications can help healthcare organizations achieve higher levels of patient aid and service, while improving staff productivity in a rapidly changing work environment. |
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New Avaya Contact Center Solution Helps Businesses Raise the Bar on Customer Service Excellence |
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Wednesday, 01 April 2009 10:49 |
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Avaya Intelligent Customer Routing Solution Uses Advanced Routing and Self-Service Capabilities to Improve Customer Experiences and Cost Savings; Solution Includes New Avaya Voice Portal 5.0 Self-Service Software For Immediate Release: 30-Mar-2009 BASKING RIDGE, N.J. - Avaya today announced a new contact center solution that uses advanced Session Initiation Protocol (SIP) technology to help businesses enhance customer experiences while improving efficiencies and cost savings in their contact center operations. |
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Avaya Introduces New Unified Communications Applications and Devices to Increase Business User Productivity |
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With several industry firsts – including the first enterprise media phone - Avaya transforms an employee's communications experience with a software-driven approach For Immediate Release: 02-Mar-2009BASKING RIDGE, N.J. – New applications and devices provide business users with greater flexibility and more efficient communications while lowering the cost of operation to the enterprise, Avaya announced today. In several industry firsts, Avaya is delivering a range of unified communications technologies to enable employees to be more productive, including the first media phone for enterprises, new low-power phones, wireless-to-cellular mobile integration with DiVitas Networks, and a USB stick that enables users to instantly make any compatible desk phone within the company their own. |
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Avaya Receives Certification from J.D. Power and Associates for Providing Outstanding Technology Service and Support |
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Written by Administrator
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Monday, 02 March 2009 15:45 |
Avaya recognized for delivering an outstanding customer service experience
For Immediate Release:27-Jan-2009BASKING RIDGE, N.J. Avaya, a leading global provider of business communications applications, systems and services, has achieved certification under the J.D. Power and Associates Certified Technology Service and Support (CTSS) Program (sm), one of the technology industry's highest recognitions. This certification acknowledges Avaya's excellence in delivering outstanding service and support in North America, a distinction held currently by only three other companies. |
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